Q: TSM error ANS2622S - invalid ID or password

• When trying to set up TSM backup software, the computer can't sign in.
• An error appears:

ANS2622S An invalid ID or password submitted.

Context

• TSM backup software

Answer

• This could mean that the TSM Nodename (ID) you are using is unknown by the TSM server you are using.
• This could mean that the password for the TSM Nodename is incorrect.

Action:

• Verify that your TSM software has been set up with correct nodename (ID) and to contact the correct server. You can view Node/Server information for your own TSM accounts at: https://backup-w.mit.edu/cgi-bin/nodeinfo.cgi
• If needed, you can reset your TSM account password at: https://backup-w.mit.edu/cgi-bin/resettsmpw.cgi